Maybe I’m Schleprock!

Maybe I’m Schleprock. If you’re about my age, you know who Schleprock is. If not…he’s a character on The Flintstones who has exceptionally bad luck.

Lost shipments. I rarely complain, but I’m complaining today…wondering if others are experiencing the same thing.

Do you remember when we didn’t order online all the time? Do you remember when we actually purchased things in brick and mortar stores, and nothing was shipped to our homes? The delivery trucks weren’t an everyday sight on our neighborhood streets. Right? If you’re anywhere close to my age, you remember those days.

Now, the delivery trucks from the two big US shipping companies are in my neighborhood daily…usually more than once. And often, they’re ringing my doorbell.

I will admit it. I order online a lot. I have subscriptions for lots of household items, and those are delivered regularly, and if I can’t find things I want/need in local stores or boutiques, I order online for that too. The UPS delivery man is one of my best friends. I’ve said before that my husband used to say he wished I got as excited when he came home as when the UPS man rang the doorbell. I told him, “If you always brought me packages, I’d be excited to see you too!”

But here’s the downside: now that everyone is ordering to have everything shipped to their homes, more packages are being lost. Maybe it hasn’t happened to you, but I’ve actually become a little paranoid that there’s a big red mark next to my name on their shipping manifests. Why? Because both companies have lost multiple packages that were shipped to me over the last few months.

Yesterday, I was expecting a shipment from a company in California. It contained a gift that I needed to give someone today. When it hadn’t arrived at about 5:00pm, I looked up the tracking information on the website of the delivery company (I won’t say which one it was this time), and it said it would be delivered to my house before 8:00pm. But I looked at its “progress,” and it had been sitting in another city for three days. And I knew what that meant: it was lost. Unless they were “Bewitched,” there was no way that package would be delivered to my house by 8:00pm.

I called the toll free number, and when I entered the tracking info, it said my package would be delivered by 8:00pm. Again…wrong. So instead of dealing with the stupid prompts on the phone, I just started saying “REPRESENTATIVE” (loudly) every time the stupid system asked another question. Finally, it connected me to a representative. She took my information and promised me they would call me within two hours with information. Well, I’ve heard that before (from the other company), and it never happened, but what could I do? So I waited, and miraculously, they called me back…and apologized that my package was “delayed.” Hmmm…I asked, “What does that mean? That it’s lost?” He confirmed it was “misplaced.” And then he told me they would search for it, and someone would call me back within 48 hours. Meanwhile…I need the package now. {Sigh.}

So now I’m not expecting the package at all. Almost every time something has been “misplaced,” it was actually “lost.” The only time something actually turned up was when I shipped a check overnight to my brother in Alabama. I’m not even sure that one counts, though, since it wasn’t coming to me. My brother did receive that check, but I’m convinced it actually turned up because it was “misplaced” in Montgomery, Alabama, and my brother sweet-talked the lady at the office there to actually look for it.

This is a long way of saying I’m not expecting to receive that package…ever. In the past six months, these companies have lost two dresses, some shoes, some reading glasses, and some t-shirts. None of it was a big deal, but dang it, I wanted the stuff I had paid for! And I even paid extra for faster shipping…so really, I wanted that money back too! And more than once, the other shipping company has promised me “call backs” or “refunds” that never happened. But my hands are tied! I can ruin my own day by continuing to call, or I can let it go. The stores always refunded the cost of the items or replaced them, so I just gave up on the shipping companies. Seriously, though, if they would just let me go through the bins in their warehouses or offices, I feel sure I could find those packages somewhere.

So last night, I reordered the gift I was expecting to be delivered. If the other one turns up (doubtful), I will return it for a refund. Since the store I ordered from is in California, I have to wait till 1:00 this afternoon (10:00am their time) to call them and let them know I haven’t received the original package.

Maybe it’s just the law of averages. Maybe I’m just Schleprock. I promise, I’m not having a pity party…I’m just letting folks know they’re not alone if it seems more of their shipments are being “misplaced” or “delayed.”

I know…first world problems. So…are you experiencing the same thing?

Maybe I’m Schleprock.

 

 

 

 

 

 

 

Cool It Now…I’m Young At Heart

This afternoon, my daughter asked me to run into Smoothie King and pick up some smoothies for her and some friends before field hockey practice. I was happy to do it. I remember what it’s like to be a 14-yr-old wanting a snack after school, but not having the ability to drive.

I asked her to text me their orders, and I ran into the Smoothie King between our house and the school.

Before I go on, let me tell you this particular Smoothie King is the best. It’s located in the Arboretum in Charlotte, and they make smoothies in record time and offer great customer service. Many times, I’ve barely given my order before I look up and it’s ready. I almost hesitate to tell people what great customer service they offer, because I don’t want the crowd to grow, BUT I have to give credit where it’s due.

Today, I walked in, and I was the only person in the place. School starts at a lot of independent schools in the area tomorrow, so tomorrow afternoon, it will be packed. But today, I was ahead of the curve. I placed my order for two Angel Foods, a Strawberry/Blueberry Greek Yogurt Smoothie, and a Banana Boat, and I waited. While I waited, I noticed 80s music was playing. Not just any 80s music…it was New Edition singing Cool It Now. (See the video here.) Ahhh…the good old days. I said aloud, “Wow! It’s New Edition!” The teenagers working in the place looked at me, puzzled. I explained, “New Edition…a boy band from the 80s…you know, Bobby Brown? Bell, Biv, Devoe?” They just looked at me. “No ma’am. I guess we’re too young.” Ugh. Yep. You’re too young.

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The Smoothie King guys aren’t much older than my daughter, but I think she knows who Bobby Brown is. In fact, when she was a baby, I could play My Prerogative if she were crying, and every single time, she would stop. (See My Prerogative video here.) I don’t know if it was the sound of tires squealing at the beginning of the song or the opening riff, but it stopped the crying every…single…time.

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I was determined to make these guys understand, so I went one step further, “Ever heard of Whitney Houston?” That rang a bell! They both nodded and replied, “Yes, ma’am.” And I went on to explain Bobby Brown had been married to Whitney Houston. “Ohhhh.”

They didn’t care. And I totally get it. It’s the same as if, in 1985, someone had talked to me about music or musicians from 1955. The only singer I would have been familiar with, probably, was Elvis.

Funny that they knew Whitney Houston, though. (They probably just know she died in a bathtub at the Beverly Hilton.) I remember watching Being Bobby Brown, a television reality show on Bravo in the early 2000s. It followed Bobby Brown and his marriage to Whitney. I remember one episode in which Bobby was in the lobby bar at the Grand Hyatt in Buckhead, Atlanta. He was talking to a gentleman at the bar, and when he told the guy who he was, there was no sign of recognition. When Bobby next said, “I’m married to Whitney Houston,” the older gentleman had the same reaction as the teenage boys had today, “Ohhhh! Yeah…Whitney Houston!” When I watched that episode, I felt bad for Bobby. He must have hated being known as Mrs. Whitney Houston. In the 80s, he had quite a career in music, first with New Edition, and then a successful solo career, winning at least a couple of Grammy Awards. After he married Houston, his career went downhill.

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So yes, I felt old in Smoothie King today, but I’m young at heart. I wanted to tell those guys they are totally missing out…they should give New Edition and Bobby Brown a listen. Candy Girl (video here)was another big hit for New Edition, and Bobby had lots of success with My Prerogative, Every Little Step, Roni, and Don’t Be Cruel. In fact, my senior year in college, on the night of a big party, some friends and I considered skipping the party and going with our dates  from Tuscaloosa to Montgomery to see Bobby Brown and New Edition. Back then, though, we didn’t have StubHub, so we didn’t know if we’d be able to get tickets. We opted not to risk it. Instead, we went to the party, which featured a local band called The Male Men. “What do the Male Men do? The Male Men do deliver!”

Good times.

While I felt old at Smoothie King, I also took a brief trip back to my college days. Oh, to be able to watch Bobby Brown and New Edition videos on MTV…back when it played videos. I should probably go thank those Smoothie King guys for making me feel the need to explain who Bobby Brown is…it made me think about him, and I immediately became 22 again as I got in my car and played My Prerogative loudly (and singing along at the top of my lungs) on the drive to deliver the smoothies to my daughter and her friends. In fact, if my arms hadn’t been loaded with smoothies when I arrived, I might have danced up to my daughter and her friends.

I’m young at heart.