I Arrived, But My Luggage Didn’t

One would think your luggage would always arrive as expected on a nonstop flight…not always the case.

Lots of folks will be flying out for Spring Break soon! Students are parents are looking forward to lots of fun. But it’s not fun to arrive without luggage.

On New Year’s Day, my teenage daughter and I traveled to Los Angeles to meet some friends from Ohio. We live in a city that is a hub for American Airlines, so we are fortunate to have lots of nonstop choices. One would think your luggage would always arrive as expected on a nonstop flight…not always the case.

American Airlines handles lots of bags successfully every single day. I’ve flown American Airlines countless times over the past 18 years, and I’d never had an issue till this LA trip. I love American Airlines, so I’m not bashing them. I’m simply telling a story in hopes that someone will learn something.

Upon arrival in LA, my daughter and I walked down to the luggage carousel to retrieve our checked bags. We had just reached the carousel when I received a message from American Airlines, telling me one of the two bags we had checked was delayed. I told my daughter, and she looked terrified, saying, “I hope it’s not mine!” Because we took an early flight out of Charlotte, she wore more casual clothes than I did. I don’t dress up when I fly, but I don’t dress down either.

While my daughter waited at the carousel for one bag, I got in line at the baggage counter. The line was short…only one person ahead of me. When it was my turn, I told the agent one of our bags had been delayed, and we would need to have it delivered to our hotel. I wasn’t frantic. I wasn’t angry. The info I was getting from American Airlines said it would arrive on the next flight. While I was talking to the American Airlines agent, my daughter approached with her bag. She was smiling, knowing she would be able to change as soon as we got to the hotel. Whew!

Could I have been angry? Maybe. Should I have been angry? No. Was I worried? No. Was I panicked about our dinner plans for the evening? No.

I’ve only had my bag delayed one other time…on a different airline. And I learned some valuable lessons from that first experience. I’m going to share those lessons, so maybe no one else will panic when their bags don’t arrive.

  1. Don’t dress down when flying. This doesn’t mean you need to dress up. Wear something you will be OK wearing for the first full day of your stay, in case your bag is delayed. On the January trip, I wore something on the flight I could wear anywhere we went that day…even to dinner. My shoes were cute and comfortable, so I was fine in those for the day and night as well. On that particular day, I had opted for mostly black…pretty safe for most places.
  2. Don’t put valuables in checked bags. Jewelry and expensive shoes/accessories do not belong in your checked baggage. On our trip, I was wearing the most expensive shoes and jewelry I was taking for the trip, so I didn’t have to worry about never seeing them again. I had a few more pieces of jewelry and another nice pair of shoes with me, but they were in my carry-on. Never check anything that’s irreplaceable.
  3. Carry medications/change of clothes/makeup in your carry-on. I have some necessary restless leg medications that I cannot live without. Well, I could live without them, but I wouldn’t sleep. I always put them in my carry-on. Same for makeup. Yes, I can live without it, but I don’t want to. And frankly, makeup is expensive and difficult to replace on the fly. I also like to have a lightweight change of clothes in my carry-on. And if you’re going to a sunny destination, stick a swimsuit in your bag, so you can hit the pool/beach till your bag arrives. Toothbrush/toothpaste/hairbrush…all in my carry-on. Follow TSA regulations for liquids/gels.
  4. Take a photo of your bag with your smart phone. Take a photo of your checked bags, so if one is lost, you can show it to the baggage agent. In LA, the baggage agent was thrilled when I was able to show that to her, making her job easier.
  5. Make sure you have your name/number on your bag. The tag should list your last name and cell phone number. I also put a sticker inside my bag with my name and number on it. That way, if the bag is misplaced, someone can call me if they find it.
  6. When checking your bag, make sure the airline tag shows your name and destination. This sounds silly, but it doesn’t hurt to double-check. If the wrong tag gets put on your bag, you might never see it again.
  7. Take a photo of your bag claim check. I’m the queen of misplacing things, so I always take a photo of my claim check, thinking I’m more likely to lose that than I am to lose my phone.
  8. Download the airline app before you travel. Because I use the American Airlines app, I was informed via message through the app that my bag had been delayed.  It makes it a lot easier to keep track of where your bag is.
  9. As soon as you realize your bag is delayed, report to the baggage counter. In our case, because there were two of us, my daughter could wait for one bag while I spoke with the agent. Make sure the agent has the correct delivery information. Before walking away, I asked her to read my hotel’s name/address/telephone number and my number back to me. And I got her name and direct phone number, as well.
  10. When you arrive, inform the hotel you are expecting a delayed bag. When we were checking in at our hotel, I told the bellman and the front desk agent we would be receiving a delayed bag later. They assured me they would accept the delivery and take it to my room as soon as it arrived.

On our trip, just as promised, American Airlines delivered my bags later that day. In fact, it arrived earlier than promised. I was prepared to wear the outfit I had on to dinner that night, but when the bellman brought my bag to the room, I was thrilled. But if the bag hadn’t arrived till later, I would have been fine too, because I had planned ahead.

Happy Travels!

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My Favorite Holiday Gifts 2018, Part 5: Travel Stuff

I love a vacation or getaway, so nothing makes me happier than a travel-inspired gift, whether it’s something I can use while I travel or something that reminds me of travel. So today…GIFTS FOR TRAVEL AND AVIATION ENTHUSIASTS.

Away Luggage. It’s sleek. It’s durable. Away Carry-ons have an ejectable battery option. And best of all…it’s guaranteed for life. Away Luggage comes in 12 colors, and each piece is on durable wheels that rotate 360 degrees for ease of movement. Plus, if you travel with multiple Away Luggage pieces, they nest inside each other, so after you unpack, they take up less room in your hotel room. Starting at $225 for the carry-on, these are a great gift for travelers. You can also have it personalized by the manufacturer. Check out their whole website, as they also offer totes and backpacks made of water-resistant nylon. Shop here.

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Away Carry-on, $225

W&P Design Carry On Cocktail Kits. These carryon cocktail kits are small, but they contain everything you need to mix cocktails in flight, except the alcohol, which you can get from your friendly flight attendant, or purchase miniatures in advance. W&P offers kits for an Old Fashioned, a Bloody Mary, a Margarita, and more. At only $24, they make great gifts that will actually be used by the family member or friend who travels regularly! Or purchase the Travel Pack, which includes a small travel-size bag packed with three cocktail kits at $90. Don’t need the kit? Maybe your traveler would like five of the cocktail kits, called The Frequent Flyer, at $100. See slideshow below. Get them here.

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Seat For 1. This bag from Uncommon Goods gets a thumbs up from me, surprisingly. When I first saw it, I thought it was crazy, but after checking it out, it sounds awesome! The bag weights 2.6 pounds, and it’s small enough to carry on, but strong enough to hold an adult sitting atop it. In fact, it will withstand up to 330 pounds! Anyone who has ever had to stand at a boarding gate where there were no empty seats will appreciate this wonder! No more seats? Create your own with this bag! Priced at $65, it’s a great gift for a traveler. Get it from uncommongoods.com here.

Airportag.com I wrote about this one for home gifts, as well, but it’s worth mentioning again. This is one of those websites I could peruse all day. It bills itself as the “best aviation and travel gift shop.” It’s a great one, with airline and airport themed apparel and accessories…even featuring defunct airlines. Great for the aviation enthusiasts in your life, there are lots of customizable products. Personalized boarding pass-style pillows, mugs, shirts, comforters, totes, luggage tags, and many more…they have it all for the folks who love planes and trains. And the popular airport code apparel? They have that too! Prices start at under $5 for stickers. The airport codes duffle shown below is $64.90, while the airline “crew” luggage tag is $14.90, and the tote, bottom right, is $24.90. Shop airportag.com here.

O2 cool 5″ fan. Looking at this 5″ fan, you think there’s no way it helps anyone anywhere. Well, I think your traveling family member or friend will be surprised. I purchased one of these when I was in Vermont a couple of years ago, because I needed a fan on my face in the hotel room. It was the only one I could find in the local store, and I thought I would end up throwing it away. I didn’t throw it away. In fact, I used it for the rest of that trip and gave some to family members who also enjoy fans while they’re sleeping. It’s small enough and light enough to pack in a suitcase without adding weight or bulk. Priced at just $14.99, it’s a great buy at Amazon here.

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Amazon Fire Stick TV Bundle with Echo Dot (2nd gen). This is a great gift for the traveling friend or family member who loves streaming TV shows or movies. They can plug it into any TV’s HDMI port, connect to Wi-Fi, and continue streaming hit TV shows and movies…picking up where they left off at home. Pair it with the 2nd generation Echo Dot, making it even easier to use. Priced at $39.98 for the Fire Stick and Echo Dot, it’s a great deal from Amazon. Get it here.

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Mark and Graham Personalized Luggage Tags. Mark and Graham does these right. Made of quality leather in bright colors to help travelers locate their bags on the luggage carousel, these make great gifts. Priced at $55, you can get them here.

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Travel Diffuser Aromatherapy Kit. We love diffusers in our house. Sometimes, I walk into my daughter’s room and am surprised to find it smells like a posh spa, because she is using her diffuser with a lavender oil or some other great essential oil. Priced at just $30, the kit includes the small diffuser plus three essential oils: lavender, lemongrass, and peppermint.  Lavender is relaxing, while the others rejuvenate and refresh. I have my own essential oils from DoTerra I can use, as well, making it even more useful. Purchase the kit here.

Longchamp bags. When I travel, I often make purchases, and they don’t always fit into my luggage. A few years ago, a friend gave me a Longchamp Le Pliage bag, telling me she would fold it and put it in her luggage when she traveled. When it was time to go home, if she had made purchases, she could fit them in the bag and check it or carry it onto the plane with her. Made of durable nylon with leather accents, the bags fold flat and come in different colors and sizes. My favorites for travel are the Le Pliage Expandable Tote at $195 and the Le Pliage 21-inch Expandable Travel Bag, priced at $255. See them all at Nordstrom here.

Vintage Airline Gifts. OK, so it isn’t actually vintage, but a lot of the logos are at rebubble.com. I love apparel featuring defunct air carriers, and both of these sites offer plenty of options. Maybe you know someone who worked for one of the carriers, or you have a friend who is an aviation enthusiast. Or maybe your family member would love some airline-themed personalized stationery. The possibilities are endless.  Search for an airline name (National, Eastern, Pan Am, Continental, Mohawk, TWA, Braniff) and see the possibilities. Shop redbubble.com here.

Marpac Dohm Classic White Noise Machine. I’ve had one of these for years, because sleep is important. I’m a light sleeper, so when I’m in a hotel, I hear the air conditioner turn on and off. I hear slamming doors. I hear people walking past my room. And sometimes, I hear traffic. I learned a long time ago that white noise is my friend. I purchased the Marpac Dohm Classic White Noise Machine, and I carry it every time I travel. If you have a friend or family member who travels but complains about noise in hotels, this could be the ticket! Get it at Amazon for $44.95 here.

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LUSH Solid Shampoo/Conditioner with Tins. For travelers, it really stinks to arrive somewhere and discover your liquid shampoo or conditioner has leaked. Pressurized cabins can do a number on bottles of haircare products. When I was perusing the Lush website recently, I discovered they have solid shampoos and conditioners! No more messy leaks! And they’re priced right and smell great! Each item is priced under $15 for just under 2 ounces, and they come in a variety of scents. Make sure you pick up a tin for each product. Each tin is priced at $3.95. Shop Lush here.

Beautural Steamer for Clothes. I don’t always have time for the hotel to press my clothes when I’m traveling, so I love having a good portable steamer. With almost 600 reviews, this portable steamer is the highest-rated one on Amazon. It heats in 30 seconds and operates at 1200 watts, and it’s perfect for home or travel. Package includes a lint brush, fabric brush, and creaser. Your traveling friend will thank you. Purchase for $34.99 with free shipping here.

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Travel Listography. If you’re not familiar with Listography, you’re missing out. Listography Journals have been around a while. This particular one offers the traveler the opportunity to list travel-related things: places to travel, animals I’ve seen in the wild, people I’ve met along the way, etc. It makes a great gift for the traveler who loves to keep track of what he/she has done and keep a bucket list too. Purchase for $10.32 from Amazon here.

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And there you have it…a list of gifts for the traveler or aviation enthusiast in your life! Happy shopping!

NEXT TIME: Stocking Stuffers!